Frequently Asked Questions

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General FAqs

We offer a range of services, including water and mold remediation, mold testing, and remodeling for both residential and commercial properties.

We offer 24/7 emergency services, so we can respond quickly to any urgent needs and get started on the restoration process as soon as possible. Please call or text 904-585-2282 for immediate service.

Yes, Coastal Restore is a fully licensed and insured contractor with over 100 years of combined experience in the restoration and remodeling industry.

Yes! We provide free, no-obligation quotes for all our services. Just contact us, and we’ll be happy to discuss your needs.

Mold Remediation FAQs

Mold remediation is the process of identifying, removing, and preventing mold growth in your property to ensure a healthy environment and prevent further damage.

Signs of mold include musty odors, visible mold growth, or unexplained health symptoms like coughing, sneezing, or skin irritation. Mold testing can also help confirm the presence of mold.

Mold removal may be covered under some homeowners' insurance policies, depending on the cause of the mold. We can assist with navigating insurance claims.

The duration of mold remediation depends on the size of the affected area and the severity of the mold problem. Typically, it can take a few days to a week.

Water Remediation FAQs

Water remediation is the process of removing excess water from a property, drying affected areas, and repairing any damage caused by flooding, leaks, or other water-related issues.

The sooner you act, the better. Water damage can worsen over time, leading to more extensive repairs and increased risk of mold growth.

Yes, we can assist you with navigating your insurance claims to ensure your water damage restoration is fully covered.

Absolutely. We ensure that all water-damaged areas are thoroughly dried and repaired, restoring the safety and integrity of your property.

Mold Testing FAQs

Mold testing identifies the presence of mold in your home or business, including hidden mold. It's important to ensure the air quality is safe and to address mold problems before they cause damage.

Mold testing involves taking samples from the air or surfaces to identify the type and concentration of mold. Our team can assess the results and determine the best course of action.

Mold testing results typically take about 1-2 days, depending on the type of test and laboratory analysis.

Even if you don't see mold, it can still be hidden behind walls, under floors, or in ventilation systems. Mold testing helps identify hidden problems that may be affecting your health and property.

Remodeling FAQs

Yes. Unlike many companies that stop at cleanup, Coastal Restore is licensed for both remediation and remodeling. That means we can remove damage and rebuild your space—start to finish—without handing you off to another contractor.

We specialize in post-damage remodeling, including kitchens, bathrooms, flooring, drywall, and more. Whether your space needs a full rebuild after a flood or a fresh update after mold removal, we’ve got the skills to make it look better than before.

Because we manage both services, there’s no waiting for a second contractor. As soon as your space is safe and prepped, we can begin rebuilding—keeping your project moving without delay.

Absolutely. If you're already rebuilding part of your space, it’s a great time to update finishes, improve layout, or modernize the look. We’ll work with you to turn the restoration into an opportunity to enhance your home or business.

Navigating Insurance? We’ve Got You.

Filing a claim after property damage can feel overwhelming—but you don’t have to do it alone. We'll work directly with your insurance company to streamline the process, document the damage, and help you get the coverage you deserve.

Flexible Financing Options Available.

Unexpected damage shouldn’t derail your plans. We offer financing options to help make restoration and remodeling affordable—so you can get the work you need now and pay over time. Ask us about quick approval and low monthly payments.

Still Have Questions?

Reach out to our team today, and we’ll be happy to provide answers and help guide you through every step of your project.